Consumers Secure in Their Smart-Shopping Skills, but Really Hate to Haggle

A majority of people think of themselves as smart car-shoppers but not good negotiators, according to a survey by CarMax, the used car superstore. The poll of 1,000 people found that while 59 percent of respondents thought they were smart shoppers, only 13 percent thought of themselves as good "hagglers." Another 11 percent said they were "data-crunchers," 7 percent were "worry warts" and 4 percent agreed that they were "impulse buyers."
The survey is certainly good news for CarMax, since it has a no-haggle policy on both the used cars it sells and on the cars it buys from consumers or takes as trade-ins. The company, with stores in 25 states, is mainly known for used cars, although it does sells new cars in some locations.
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